Acute Rescue And Transport – Our Story
Founded on February 7, 2011 by an Idaho native, Wesley Anderson, Acute Rescue and Transport, Inc. began its journey with two fully equipped Critical Care/ALS ambulances and a commitment to delivering superior emergency medical care paired with exceptional customer service in Boise, Idaho.
Pioneering Emergency Medical Services in Idaho
Acute Rescue was the first private ambulance agency in Idaho to obtain a Critical Care pre-hospital support EMS license, equating our level of licensure with that of 911 agencies across the state. By January 2012, Acute Rescue experienced rapid growth, necessitating an expansion to an indoor facility that provided sleeping quarters for on-duty crew members, administrative offices, and a temperature-controlled environment for all vehicles and medical equipment.
Commitment to Idaho’s Health and Safety
At Acute Rescue, we are deeply proud of our contributions to the health and safety of our fellow Idahoans. We uphold our values of exemplary customer service, compassion, professionalism, and rapid response every day, striving to make a positive impact on the communities we serve. We are always looking forward towards new developments in EMS to improve the safety and well-being of the loved ones we transport, as well as safety and efficiency for our care providers.
Key Milestones in Acute Rescue’s Growth
- 2012: Acute Rescue expanded services and was the first provider of Gurney Van Services in the Treasure Valley.
- 2018: We became the primary provider for interfacility transports for Idaho’s largest trauma hospital system and ground transports for the leading air-ambulance service in the Northwest. We also became a voting member of Idaho’s TSE Committee for Region 3.
- 2020: In response to COVID-19, Acute Rescue introduced UV sterilization for all vehicles and implemented enhanced safety measures for all employees, setting a new standard in safety.
- 2021: We expanded services and fleet to include Wheelchair/Ambulatory transports, and Secure Psychiatric Cars.
- 2022: Acute Rescue was the first ambulance agency in Idaho to install the HAAS alert system in all ambulances, providing real-time digital alerts to approaching drivers, as well as responder-to-responder alerts, reducing the risk of collision by up to 90%.
- 2022: Our President Wesley Anderson was honored to be invited to be an active particpant in the EMS Sustainability Committee alongside fellow Idaho EMS providers to to provide insight and help encourage state legislators to make EMS an essential service in the state of Idaho.
- 2023: Acute Rescue became a member of Idaho TSE Committee for Region 5.
Acute Rescue’s Expansion Across Idaho
- In December 2022, Acute Rescue expanded its services to Eastern Idaho by opening a new station in Pocatello to meet the growing demand for patient transfers.
- By August 2023, another Acute Rescue station was opened in Nampa to better serve the rapidly growing population of the Treasure Valley.
- In July 2024, Acute Rescue expanded its Eastern Idaho service area by opening a new station in Idaho Falls.
Customer Service Is Our Top Priority
At Acute Rescue and Transport, we are dedicated to delivering consistent, reliable, and compassionate care with a strong emphasis on exemplary customer service. We understand the profound impact of personal and professional growth, which is why we actively nurture our team’s potential, fostering a culture of continuous learning and development.
Empowering Our Workforce
We prioritize the well-being of our employees by empowering them, cultivating their skills, and supporting their professional growth. Our commitment to creating a resilient and compassionate workforce ensures that every team member is equipped to provide the highest level of care.
Innovation and Quality in Service
To maintain our high standards, we continuously integrate cutting-edge equipment and innovative technology into our operations. By exceeding state minimum requirements, we consistently enhance the quality of our services, ensuring our patients receive the best care possible.
Building Strong Community Partnerships
We believe that strong partnerships with local healthcare collaborators are key to building a healthier, more connected community. By combining quality medical care with exceptional customer service, we contribute to a network where healthcare excellence and community well-being go hand in hand.
Our Mission
To deliver exceptional medical care and transportation with a steadfast dedication to unparalleled customer service. We embrace open communication, respect, and a genuine commitment to the needs of those both within our organization and in the communities we serve. We strive to exceed expectations by listening attentively, responding with empathy, providing innovative solutions, and consistently delivering service that reflects our commitment to excellence. We believe fostering strong partnerships with healthcare collaborators creates a healthier and more connected community, where providing humanitarian-based medical care and exceptional customer service go hand-in-hand.
Our Vision
We aspire to redefine the industry standard by introducing cutting-edge technologies, investing in people, and a humanitarian-based approach that prioritizes customer service, patient outcomes and the personal development of individuals. By challenging traditional paradigms and embracing progressive methodologies, we aim to set a benchmark for excellence in EMS. Through our visionary leadership and relentless commitment to improvement, we envision transforming the way emergency medical services are delivered, ensuring swift, precise, and compassionate care for every individual in need.
Our EMTs and Paramedics perform under the Medical Direction of physician Dr. Ryan Fisher, M.D.
We utilize medical guidelines endorsed by Dr. Fisher under the Scope of Practice authorized by the Idaho Emergency Medical Services Physician Commission.
Our Fleet
state of the art ambulances
non-medical gurney vans
secure transport vehicle
wheelchair vans
Medical Roving VEhicle for Events
ART Leadership
Wesley Anderson, a born-and-raised native of Idaho, has been an EMS care provider and AHA instructor since 1998. Beginning his EMS career as a volunteer EMT with Homedale Ambulance Association in 1998, he progressed to a Paramedic in 2003.
Serving as the Education Coordinator for Homedale Ambulance in 1999, he later became the Director of Operations for the Treasure Valley’s largest air and ground ambulance service (at the time) from 2004 to 2005. Contracted to deploy to Iraq in 2006, Wes provided high-threat security paramedicine to diplomats for in a war zone, and returned home regularly between deployments to maintain affiliation.
In 2011, Wes founded Acute Rescue and Transport, Inc., with a focus on customer service, provider education, integrity, and community service. Wes has grown to be a cornerstone of the EMS community in Idaho. He has served on the board for the Paramedic Program Advisory Committee for Idaho State University since 2017 and was elected Chairperson in 2019. Wes has been a voting member of Region 3 TSE committee since 2018 and a member of TSE Region 5 since 2023.
Under his leadership, Acute Rescue and Transport is the only private ambulance agency who was invited to participate in the Idaho EMS Sustainability Task Force. This task force is a comprehensive group of subject matter experts working together to find solutions to the challenges facing those who provide the emergency medical response throughout Idaho. Wes is proud to serve as both a Member & Sub-committee Chairperson of the Idaho EMS Sustainability Task Force. Wes consistently strives to be a valuable resource for progress, growth, education, and innovation in EMS.
Raised in Star, Idaho, Dr. Ryan Fisher, M.D., after attending Eagle High School, went on to graduate from Boise State University in 2007, and then the University of Washington School of Medicine in 2016. In 2019, following his residency at Maricopa Medical Center in Phoenix, Arizona, Dr. Fisher and his wife Katie chose to return to the Treasure Valley to raise their 3 children. Dr. Fisher has been providing emergency medical care for Saint Alphonsus Regional Medical Center.
Dr. Fisher chose to join the Acute Rescue family as Medical Director in 2021, drawn by ART’s commitment to provider education, quality medical care, integrity, investment, and development to further advancement in pre-hospital medicine.
He is also a member of the American College of Emergency Physicians (ACEP) since 2016 and the National Association of EMS Physicians (NAEP) since 2021. He has held certification by the American Board of Emergency Medicine (ABEM) since 2021. He also proudly serves as the Medical Director for the Boise School District’s Dennis Technical Institute EMT Program since 2020.
He is honored to be elected to the Idaho EMS Physicians Commission in 2024.